Hogans Irish CottagesReviews of hogansirishcottages.com

Avoid Hogan's Irish Cottages! Plans changed due to covid, and we needed to cancel our booking. The staff were incredibly rude and refused to provide a refund. When we asked what situation would warrant a valid cancellation, the staff laughed and said "there are none". We have given plenty of notice for them to get other guests. A no cancellation policy, especially at this time during a Global pandemic, is incredibly poor show. We will never book with Hogans again and I would strongly caution future patrons to also avoid.

Hogans Irish cottages Please take Note. Our Family are upset and disappointed with your lack of understanding to our situation. We have booked and paid in full for a holiday 6 weeks from now. We now need to cancel. Your No Cancelation policy is unreasonable. Most business are understanding and even allow cancellations up to 24 hours in some cases. It is not unreasonable during a Global Pandemic for plans to change. We have given you plenty of notice and would like a refund. Your business Reputation should be important for future customer trust and loyalty. You promote family holidays But in our experience dealing with your company. Its lacking a human touch.

Very bad cancellation policy, the customer service doesn’t work and they refuse to do any refund. Don't book with this company

Avoid this company - they offer terrible customer service - refund was requested with weeks notice and they wont refund the amount paid. Things happen in life and plans change - they don't care! AVOID AVOID AVOID

Awful customer service. No stated cancellation period and no grounds to hold deposits when given sufficient notice of cancellation. They refuse to offer any customer service or management to contact. Do NOT book with them!