Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
197 reviews
Heritage AssociatesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Insure Peace of MindCremationBurialLife InsuranceHeritage Associates is the Texas and Minnesota regional agency of Lincoln Heritage Life Insurance Company, the market leader for final expense coverage. Heritage Associates offers small, whole-life insurance policies and planning assistance to alleviate the burden placed on loved ones when the time comes to coordinate and pay for a funeral. Policies range from $1,000 – $20,000 in coverage, and benefits are accessible within 24 hours at the time of need. No medical exam is required, and most qualify with no waiting period necessary. Rates do not increase and policies do not expire once coverage begins!GET FREE QUOTELearn More
Heritage Associates (heritage.associates) has 197 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
197 approved reviews, newest moderated first
I called in to get information on a new account and found out I had an exiting account and my mother was the policy holder. Jamie was very patient,professional, knowledgeable and very helpful
By Cloteal H.
Response from Heritage Associates· Mar 7, 2024
We're glad you had a great experience with Jamie! Thank you for trusting us with your final expense needs and taking the time to pay such positivity forward!
My experience was great. The two representatives who assisted me were extremely informative, caring and followed through with concerns even after receiving my policy. Based on my experience I recommend Heritage 100%.
By DLock
Response from Heritage Associates· Mar 5, 2024
Thank you for your kind words and support! This made our week! 😊 We very much appreciate the opportunity to serve you and your family!
I just got my first life insurance policy ever with Lincoln Heritage . My agent Jamie Payne is a great agent she is also an Amazing person. I recently had suffered a loss of a loved one that is very traumatic, Jamie’s compassion and kindness helped me get through it. I feel very blessed having her as my agent. I feel Lincoln Heritage the right choice for me as well as my family.
By Shelly A.
Response from Heritage Associates· Mar 5, 2024
We just shared your note with the team, and it's a source of huge encouragement for us! As you can imagine, final expense planning can be a heavy topic, so positive feedback like this gives us a huge sense of missional fulfillment in the work we are doing. We think Jamie is wonderful too, so thank you for taking the time to affirm her and share such positivity! We so appreciate the opportunity to serve you and your family!
PATINT KIND AND KNOWLEDGEABLE
By JERRY
Response from Heritage Associates· Feb 12, 2024
We're glad you had a great experience working with our team. We very much appreciate the opportunity to serve you! Congratulations on the coverage!
I received a phone call ; returning my call after I failed to leave a voice message, (I assumed business was closed) Michael the manager of the association was very attentive to detail (my needs) and he went above to protect my service . I am very honored to be a client of Lincoln Heritage associates . I’ve worked with customer service for 30yrs and I am always grateful to give credit to where it belongs. Thanks again Michael
By Samaira T.
Response from Heritage Associates· Jan 16, 2024
Trustworthiness and competency are incredibly important values to us because we know you are counting on us to follow through with your loved ones when you are gone. We so appreciate the opportunity to serve you! Thank you for taking the time to share such positivity on something that seemed so small to us (returning a phone call)! This made our week and helped our team launch into the new year full of your positivity and enthusiasm for our mission!
Extreamly nice and informed staff who explaned all my options.
By Frank
Response from Heritage Associates· Jan 16, 2024
We're glad you had a great experience and were able to lock coverage before the new year! Don't hesitate to contact us if there is anything we can do for you or your loved ones!
It wouldn't hurt anyone to be prepared for the final day. And this company seems to be quite respected for providing smooth and quality funeral services. I was glad to see that they offer cremation services as well. All in all, they will get you covered with whatever your final wish is, and make the process less stressful for your family.
By Iniko
Response from Heritage Associates· Jan 16, 2024
We are seeing more and more families lean in the direction of cremation given the rising costs of funerals and traditional burials. We are thankful for the opportunity to serve you and your loved ones, and we very much appreciate you taking the time to share such positivity! Happy New Year!
the way everything was explained in a clear and easy to understand way. the rep was so nice, and patient answered all of our questions.
By Dana L.
Response from Heritage Associates· Jan 16, 2024
We appreciate the opportunity to serve you and are especially grateful for the time you took to share your experience in working with us! Happy New Year!
