Excellent
Excellent, prompt, professional service.
By Tracy K.
Response from Henry Meds· Oct 8, 2024
Thank you for the review! We couldn't be happier to hear that you've had such a positive experience with our staff!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
11,880 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
Excellent, prompt, professional service.
By Tracy K.
Response from Henry Meds· Oct 8, 2024
Thank you for the review! We couldn't be happier to hear that you've had such a positive experience with our staff!
I needed to cancel my subscription for a while and Jimmy made it possible and easy to understand. I know when I'm ready to come back it should be easy to reactivate my subscription.
By Tifftastict
Response from Henry Meds· Oct 8, 2024
We're absolutely thrilled to learn about your positive experience with our team! Providing exceptional service is our top priority, and having a helpful and knowledgeable staff is central to our mission.
Very professional and informative.
By Kris
Response from Henry Meds· Oct 8, 2024
We're genuinely grateful for your kind words.
The tech was ahead of schedule time and explained everything to me. I decided to change from oral to the shot so she took care of all of that for me. She went over my overall history of medical history. Now I just wait till the meds arrives. FYI they charged my credit immediately for the upgrade and I hope I get my credit for the cancelation of the change soon
By Molly A.
Response from Henry Meds· Oct 8, 2024
Thank you for your valuable feedback. The Henry Meds team takes great pride in delivering excellent care, and it is incredibly rewarding to hear when our efforts have made a positive impact. We are committed to continuously improving our services, and your experience encourages us to strive for the highest standards in care. Knowing that we have met your expectations is truly gratifying, and we appreciate your support.
This entire process has been so easy and convenient. I spoke to Trace Owens this morning and he was so friendly and knowledgeable and answered all my questions.
By Julie
Response from Henry Meds· Oct 8, 2024
We're genuinely grateful for your kind words. Providing exceptional care is our core mission at Henry Meds, and it's truly gratifying to know that we've succeeded in meeting your needs. Thank you for sharing your experience with us!
This company is a disjointed collection of powerless customer service reps, disconnected physicians assistants and maybe a couple of doctors via email. Their pharmacy routinely runs out of testosterone, which no one will notify you of and will cause you to sit around waiting days or weeks for your hormones. They will tell you that your account will be credited for the "inconvenience" but it will not be credited. If you like getting your testosterone on a schedule, customer service, professionalism and having a doctor actually involved in your hormone therapy, do not use Henry Meds.
By Jamie O.
Response from Henry Meds· Oct 9, 2024
Thank you for your review. We take negative feedback seriously, and always review cases in depth when it occurs.
Great online site, easy to schedule an appt & the service provider was friendly, knowledgeable & efficient
By Poncho
Response from Henry Meds· Oct 8, 2024
Thank you so much for taking the time to share your experience!
Easy, simple, quick. Very friendly and courteous, easy process to understand and staff has been wonderful
By Brett
Response from Henry Meds· Oct 8, 2024
Thank you for your kind words!. Your satisfaction is our top priority!