Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
My PA was amazing. He was personable and really listened to me. He gave good suggestions and advice. He explained the entire process and what to expect. He was very knowledgeable and helpful.
By margie
Response from Henry Meds· Apr 16, 2025
We truly appreciate your valuable feedback! Ensuring a positive experience is our commitment, and we’re so happy to know we’ve met your expectations.
Great support available along your journey and trustworthy prescriptions.
By Melissa H.
Response from Henry Meds· Apr 15, 2025
Thank you for your thoughtful review! We value your feedback and appreciate your support.
On time - easy to schedule or reschedule -fast to the point
By Daniel K.
Response from Henry Meds· Apr 15, 2025
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
It’s a really quick and easy process. The doctors are really informative and give you the best resources they have.
By Cynthia Pa H.
Response from Henry Meds· Apr 15, 2025
We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.
Easy process !
By Jennifer
Response from Henry Meds· Apr 15, 2025
We’re so happy to hear that you had a positive experience! Your kind words truly mean a lot to us.
DO NOT USE THEM! NOT HAPPY with the service AT ALL! First month, it took over 10 days to receive the medication. THEN, after being charged for month 2 and using their chat feature to ask how the prescription refills work, I was accused of being out of the medication... then after that was resolved, they assured me that refills process very timely to ensure you receive your medication so there will be no gaps. Well, here we are. Charged for month 2 - chatted 3 times and sent 3 emails throughout the month since being charged for month 2 on 4/04/25 asing for updates, and the latest update - the pharmacy has no idea when they can fill the prescription! They have no idea! So I've been taking medication for 28 days and have been ensured that I will receive a refill in a timely manner. So, weaning off is not even an option at this point, I guess cold turkey it is. Thanks HenryMeds! Of course I asked for a refund per the circumstances. Of course - NO REFUND! DO NOT USE THEM!
By Jacquelyn
Response from Henry Meds· Apr 15, 2025
Thank you for your review! At Henry Meds, we are dedicated to delivering medications to our patients within 8-10 business days. While we work hard to meet this timeline, there can occasionally be challenges with the pharmacies we partner with. If you experience a delay of more than 10 business days, please feel free to contact us at [email protected] or call (909) 787-2342. We truly value your feedback!
I signed up with Henry Meds in February and received my first delivery of my prescription on March 6th, it is April 15th and I still have not received my prescription that was taken out of my bank account 10 days ago. I should of received my meds on April 6th but after talking to them several times in the last 10 days, all I have gotten is that they will sent to me when they are ready because their pharmacy is behind? I have never heard of this ever before. I am done with these people if they don’t send my prescription asap.
By TheEzyy8
Response from Henry Meds· Apr 15, 2025
We’ve asked for some additional information to help us better assist you. Trustpilot will be sending a request shortly—please provide the details when you can. We appreciate your cooperation and thank you in advance!
I really liked talking to Ashley. Made me feel good to be back. My journey started at 230lbs. I'm now 178lbs and wanting to continue my path. It's cool to get compliments. This is how I want my circle of life to be. It's my time! Thank you!!
By Terri L.
Response from Henry Meds· Apr 15, 2025
Thank you for sharing your experience! Your feedback means so much to us and plays a key role in helping others make informed decisions. We’re grateful for your support and appreciate you taking the time to share your thoughts.
