Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
Excellent experience! Very easy to make an appointment and I was unable to keep my original appointment and someone reached out immediately to reschedule. My weight loss process was completely explained and all my questions were answered. Very happy I chose this company.
By Denise
Response from Henry Meds· Apr 16, 2025
We sincerely appreciate you taking the time to share your experience! Your feedback motivates us to keep providing excellent service.
Product was fine and worked great. I signed up for a 3 month supply and spoke with a nurse one time. I told the nurse I was going to be done after the 3 months and thought that was it because in order to receive more product I’d have to have another appt with her. They charged me for a 4th month saying I didn’t cancel the right way. What in the heck am I paying for at this point with no appt and no product to think that I need a subscription still? The call center was not helpful and when they put it a review for the board it was denied pretty immediately and I was told there was no farther recourse. That is $300 and I carefully budgeted the 3 months I was on. Absolutely greedy and no empathy company.
By Jenny M.
Response from Henry Meds· Apr 16, 2025
Thank you for your review! We apologize for any confusion. Please refer to our Terms of Service for details on subscription renewals and our refund policies. If you need assistance, we’re available to help and happy to address any concerns.
Frances Prado has been my care person the last couple times . Very professional very respectful and informative. Lets me know what I need to work on as well as what's going great and to keep it up. 5stars as most of my time here at Henry meds has been.
By George G.
Response from Henry Meds· Apr 16, 2025
Thank you for your thoughtful review! We value your feedback and appreciate your support.
My intake interview was great, Emline was very knowledgeable and it helped my on this journey
By MARY B.
Response from Henry Meds· Apr 16, 2025
Thank you for your wonderful review! We appreciate your support and are happy to hear you had a great experience.
Terrible company with Terrible service. PEOPLE THERE ARE MANY MANY MANY OTHER TRT COMPANIES AROUND!!!!!
By Kris M.
Response from Henry Meds· Apr 16, 2025
Thank you for your review. We are always disappointed when unexpected situations arise, and will do our best to resolve any issues. Our Care Coordination team will be happy to assist at [email protected].
Clinician listened to my concerns and offered a few options
By Customer
Response from Henry Meds· Apr 16, 2025
We sincerely appreciate you taking the time to share your experience! Your feedback motivates us to keep providing excellent service.
I just love how patient and informative all the prescribers are. Always helpful
By Mylinda McCoy W.
Response from Henry Meds· Apr 15, 2025
Thank you for your valuable feedback! We’re here to support you every step of the way.
Totally Amazed! I had my second zoom appointment today with my coordinator and I can not express how amazing she has been in this process. She made each appointment felt totally relaxing and comfortable. I start my TRT in about week. I keep everyone posted on the results. Big Mike / Bama
By Michael K.
Response from Henry Meds· Apr 16, 2025
Your feedback means so much to us! We’re thrilled to hear about your great experience.
