Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
Dr Prado is the best!
By Unhappy
Response from Henry Meds· May 2, 2025
Thank you for your thoughtful review! We strive to provide the best experience possible, and it’s incredibly rewarding to hear when we’ve made a positive impact.
The doctor's wonderful compassionate and very knowledgeable and made the visit such a great experience especially when dealing with weight loss it's a very sensitive issue
By Heather
Response from Henry Meds· May 2, 2025
Your review made our day! We’re so happy to know you had a great experience and appreciate your support.
My experience was amazing with Henry meds! The doctor was very thoughtful and took the time to answer any and all questions that I have and also made me feel so comfortable talking about my issues with my weight and my struggles!
By Brooke M.
Response from Henry Meds· May 2, 2025
We truly appreciate your valuable feedback! Ensuring a positive experience is our commitment, and we’re so happy to know we’ve met your expectations.
I had no problems with getting a quick appointment, or seeing the provider. The medication came the same week as my appointment with no issues either. I’ve never taken oral medication for this so we’ll see how effective it is, but Henry meds came through 100% on its promises.
By JI
Response from Henry Meds· May 2, 2025
We’re absolutely thrilled to hear about your positive experience! Ensuring a smooth and supportive process is our priority, and we appreciate your thoughtful feedback.
The appointment was wonderful . Fast on time and she was absolutely a delight to talk too. Helped with everything I needed and also was very informative
By Darlene S.
Response from Henry Meds· May 2, 2025
This is such wonderful feedback to receive. Providing excellent care is always our priority, and it’s rewarding to hear when we achieve that goal.
It did not seem to alter my appetite at all. They charged me and did not send me anything after they took my 249.00. because they said I cancelled subscription. Which I did so they would not charge me again thinking they would still send the bottle I just paid for but nope! They said I cancelled so they won't send it even though they charged me for it & now saying they can't send it because I cancelled.
By Coral P.
Response from Henry Meds· May 2, 2025
Thank you for sharing your feedback! We’d like to remind you that all purchases are subject to our Terms of Service, which explain our subscription and refund policies. If you have any questions or need support, please don’t hesitate to contact us at 909-787-2342—we’re happy to assist!
They didn’t give my meds within 2-3 weeks. I should’ve known not to give them money when the rest of the reviews are highly negative warning me. Will never ever use this service again. Don’t use Henry Meds if you’re looking for reliable and affordable. They only care about money.
By lyal L.
Response from Henry Meds· May 1, 2025
To assist you more effectively, we've requested some additional information. Trustpilot will send a request soon—please take a moment to provide the needed details. We appreciate your cooperation and thank you for helping us resolve your concerns!
The nurse practitioner was very kind, courteous, respectful, and could relate well. She made sure I understood the entire process and made sure I had no questions.
By Michael E.
Response from Henry Meds· May 2, 2025
We truly appreciate your support! Your satisfaction is important to us, and we’re so happy to hear that you had a great experience.
