Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
The nurse was very kind. And she's also took the time to listen to the patient and very excellent service thank you
By Serenia D.
Response from Henry Meds· May 2, 2025
We truly appreciate your support! Your satisfaction is important to us, and we’re so happy to hear that you had a great experience.
Customer service was super fast, took about 8 days to get my prescription after testing.
By Michael J.
Response from Henry Meds· May 2, 2025
We’re grateful for your feedback! Knowing that you had a great experience makes all the difference to us.
Cathy is the best!!
By Brian B.
Response from Henry Meds· May 2, 2025
Your feedback means so much to us! We take great pride in delivering quality service, and it’s always wonderful to know our efforts are appreciated.
The appointment aspect was quick and smooth. The doctor said that my order would be shipped in 2-3 business days. It has been a couple of weeks and my order still says "processing" despite them taking my money. I worry that my monthly orders will not arrive consistently and that I will have to start and stop taking the meds.
By Jen C.
Response from Henry Meds· May 2, 2025
Thank you for your review. At Henry Meds, our standard shipping time for medications is 8-10 business days after your intake appointment. However, delivery times can vary due to factors outside of our control, such as pharmacy backlogs or supply chain issues with our partner pharmacies. If you experience a delay exceeding 10 business days, please contact us at [email protected] or (909) 787-2342 so we can assist you further. We appreciate your feedback and will use it to improve our services.
Very good question and answer interview.
By Allen M.
Response from Henry Meds· May 2, 2025
We’re so happy to hear that you had a positive experience! Your kind words truly mean a lot to us.
Since youre asking for review. Appointment is fine. It is the processing that takes so long
By Brian D.
Response from Henry Meds· May 2, 2025
Thank you for your review. We strive to ensure that all patients receive their medication within 8-10 business days after their intake appointment. If your order is delayed beyond this timeframe, please contact us at [email protected] or call (909) 787-2342. Your feedback is important, and we appreciate you bringing this to our attention!
great fantastic
By Heber J.
Response from Henry Meds· May 2, 2025
We love hearing about great experiences! Thank you for sharing your feedback—it’s truly appreciated.
From scheduling to speaking with provider everything was very professional and helpful! The only tip I would give to others is to make sure you are connected to your home or business Internet during the online video appointment. Being on wifi drops connection and the provider must verify it is you visually.
By Kelsey
Response from Henry Meds· May 2, 2025
Your feedback is greatly valued! We appreciate you taking the time to share your experience with us.
