Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
I have had a great experience with Henry Meds! The staff is amazing and very helpful. I feel like all of my questions and concerns are answered. Refills are super easy and I really appreciate being about to track my progress on their web portal. Highly recommend Henry Meds!
By Leigh
Response from Henry Meds· Mar 24, 2026
Thank you for sharing your experience!
I have always had a great experience. All my questions get answered and I get clear direction.
By Holly G.
Response from Henry Meds· Mar 24, 2026
Thank you for taking the time to leave a 5-star review!
Quick & painless. Very informative.
By Kendel
Response from Henry Meds· Mar 24, 2026
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
I have been with Henry Meds oft and on for about two years working on weight loss. I have lost a total of 62 pounds. They have been amazing and I personally have had a couple of money glitches and they helped me by putting my subscription on hold and I couldn’t say nicer things about them. Just terrific!
By lynn G.
Response from Henry Meds· Mar 24, 2026
Your feedback means the world to us! We’re so happy to hear that you had a great experience and felt well-supported.
I have used HenryMeds for three years now for GLP-1. I am extremely satisfied with their service. There are cheaper services, but I hesitate to switch because HenryMeds has always delivered what they promised. I have had a few hiccups, but it just took a phone call to the company to rectify the problem.
By Glenda A.
Response from Henry Meds· Mar 24, 2026
We’re grateful for your support and for sharing your experience! Providing excellent service is our top priority, and we’re thrilled to hear we delivered on that.
Absolutely terrible, they send you a larger dose right away. Claim they made a mistake and bump your cost up or you have to have the lower dose. After about the first 3 vials they send you basically water in a glass bottle (it doesn’t work anymore) so they can get you to increase your dose. Then they’re extremely over priced $500 for not real GLP-1. It’s only 1 vial for every 2 payments of $249. I have sent the medication off to a lab to test what’s actually in it! I have tried to get my 11 month refunded but now they won’t message me back. They said once they receive 10 payments for 5 vials they won’t take anymore money. I also changed my credit card for the second time and deleted the one they took payments from for the second time. Yet they pulled it back on the website even tho I deleted the credit card information.
By meechy A.
Response from Henry Meds· Mar 24, 2026
We’ve asked for a little more information so we can fully review your concern. You’ll receive a message from Trustpilot shortly—when it comes through, please provide the requested details so we can move things forward. Thank you for your time and cooperation.
I want this app 100 out of 400
By Fatuma S.
Response from Henry Meds· Mar 22, 2026
We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.
The medical provider I met with was knowledgeable and informative. It was a very easy process.
By Natalia F.
Response from Henry Meds· Mar 22, 2026
Thank you for your 5-star review! We truly appreciate your support.
