My experience was straight forward and…
My experience was straight forward and professional. No complaints from me.
By Happy C.
Response from Henry Meds· Mar 29, 2026
Thank you for the 5-star review!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
11,880 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
My experience was straight forward and professional. No complaints from me.
By Happy C.
Response from Henry Meds· Mar 29, 2026
Thank you for the 5-star review!
Great support team, real people that care about your health goals and journey. I am excited to work with Henry meds again after taking a year off, trying other things and here to say, that you can trust Henry!
By Consumer
Response from Henry Meds· Mar 30, 2026
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
The staff listen to you and understand your needs and help you adapt to the needs which help with the weight loss and side effects. They provide all the necessary meds for nausea, injections and alcohol wipes.
By Judy Thacker F.
Response from Henry Meds· Mar 30, 2026
Thank you for your 5-star review! Your experience matters to us, and we’re dedicated to delivering excellent care and service.
Everyone you speak with is very knowledgeable and very nice. No problems asking questions. They make sure all of your questions are answered.
By Joanne
Response from Henry Meds· Mar 26, 2026
We appreciate you sharing your experience! Knowing that we’ve made a positive impact is what drives us.
They charged me for 4 months of product but I received only one vial of medication. It was diluted and ineffective. I reached out to Henry Meds multiple times to seek resolution. The company was not at all helpful.
By Randi S.
Response from Henry Meds· Mar 26, 2026
Thank you for your review. Henry Meds offers access to compounded medications, which are made in State Board of Pharmacy licensed 503(a) Compounding Pharmacies, or 503(b) Outsourcing Facilities. We are always happy to assist in scheduling a follow up visit with a clinician, who may be able to tailor treatment to help any patient who isn’t seeing the health results they are seeking. Anyone who needs assistance or to schedule a follow-up visit can contact the care team at [email protected].
The doctor was very very nice I felt very comfortable talking to her. I thought this was a very easy process.
By Arionne R.
Response from Henry Meds· Mar 26, 2026
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
Been a member for couple years now and attempted to contact them a week ago today with no response after multiple messages sent since then with no reply. There automated email says 48hrs typical response but its been a week! They respond to the reviews on here faster than they do actual emails of paying clients. And when you try to call you just sit on hold with no answer. Update they will respond to this review within hours asking for more info but wont answer the phone it cuts out after being on hold and tells you to call back later, and still wont respond to now the multiple emails i have sent over the past week.
By Ricky
Response from Henry Meds· Mar 26, 2026
To help us look into this further, we’ve requested a bit of additional information. You should receive a message from Trustpilot shortly—when you do, please take a moment to share the details requested. We really appreciate your help and the opportunity to get this resolved for you.
I truly like my NP, Marcy Vigliotti. She seems to sincerely care about my wellbeing and whole experience. Frequently, the syringes don't seem to be very sharp. This makes the injections hurt quite a bit. I'm boarderline needle-phobic and I don't need this kind of complication. GLP-1 is working for me so I don't want to change, but I wish the quality of the syringes was better. I realize this problem is that of the pharmacy, but I believe Henry Meds can have an influence on the supplies sent with the meds.
By Active C.
Response from Henry Meds· Mar 25, 2026
Thank you for your review. We are always disappointed when unexpected situations arise, and will do our best to resolve any issues. Our Care Coordination team will be happy to assist at [email protected].