Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,327 reviews
WispSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Treatment on your terms. Pick up your meds same-day at any local pharmacy, or choose free discreet delivery. Take Symptoms Quiz Shop Birth Control Shop BV Shop Yeast Infection Shop UTI Shop Cold Sores Shop Genital Herpes Online STI Consultation
Wisp (hellowisp.com) has 11,327 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
11,327 approved reviews, newest moderated first
I really appreciate the quickness of assistance from the medical team with Wisp. I was in a really uncomfortable situation and a medical provider contacted me within 2 hours to check in regarding my concern. The website was super easy to navigate. My order was processing the same day I initiated my request.
By Layla
I couldnt pick up my order and i did not get my refund back
By Franck
Response from Wisp· Sep 5, 2026
Hi there! We appreciate your feedback. For general information, prescription processing and pickup timing at local pharmacies can vary based on factors such as pharmacy workflow, inventory, and staffing. Those seeking additional general information about pharmacy processing times can visit the Help Center and search for “When will my medication be ready?” or contact the support team at [email protected]
I used this service one time and honestly regret it. I was charged a subscription fee on top of the prescription charge, which I wasn’t expecting to be so high. When I saw that it was set to auto-renew in my email, I immediately cancelled it. I never refilled or even filled the prescription, yet they still refused to give me a refund or refund my fee. On top of that, they spam my inbox with emails practically every day so now I had to block them. The overall service wasn’t great either. Definitely not worth the hassle or the money. I do not recommend this company.
By Shannon
Response from Wisp· Sep 5, 2026
Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at [email protected]
Not enough medication and my symptoms became worse and now I am just going to have to see a doctor anyways
By Mads
Response from Wisp· Sep 5, 2026
Hi there! For general information, responses to medication can vary, and treatment approaches sometimes require follow-up guidance or adjustments. Additional general information about treatment expectations is available in the Help Center under “What if my treatment doesn’t work?” or through the support team at [email protected].
Fast, easy, helpful!
By Maggie
They never sent my RX to the Pharmacy and the severe delay in response times made it to where I was not able to secure my medication in the time that I needed it. Absolutely awful experience. When I asked for a refund they begrudgingly agreed, stating a one-time courtesy even though they never did what they said they would do. WISP communication was indifferent at best with zero accountability.
By Disappointed
Response from Wisp· Sep 4, 2026
Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at [email protected]
I tried to use your web site to get a prescription for a UTI, I have only visited it because it said no office waiting and you would be able to give me a prescription for my UTI. I just had one (UTI) ,and it was very bad because I tried to treat myself, big mistake. The doctor told me I almost would have ended up in the hospital if I waited too much longer. That was July 10th, Now I have it again, so I don’t want to wait for an appointment and then wait in a doctor’s office again. Which my doctor’s office, forgot to confirm my appointment, so I had to go to a WellCare Center, they were great, but I was really sick and had to wait. You have my information, so now what, do I have to join , to get help from you? So that’s why I tried you with no help from your site, one star. I will not try again.
By Linda H.
Response from Wisp· Sep 4, 2026
Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at [email protected]
Easy and customer service is great. I had a name change and they reached out to pharmacy and got a new prescription in quickly. I just uploaded my new ID.
By Caroline M.
