Fast and responsive
Fast and responsive
By Melanie N.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Fast and responsive
By Melanie N.
Easy to register and pay for birth control. I paid $60 dollars total. $15 fee for the service and $45 for a 3 month supply. It isn’t bad but it could have been free had I just went to the doctor and used my Medicaid. I don’t really like going in though so I choose this option more out of convenience.
By Jasmine K.
Quick responses and very easy to get the prescription I needed sent directly to me!! I’m so happy!
By Quincy B.
So far this has been very easy to use and accessible
By Dianne S.
This is wonderful service. I highly recommended.
By Sharon
Everyone I have interacted with has been very polite and helpful. Alpha has been very helpful in having my meds shipped to me, it's been easy to pause my prescriptions when my insurance has had gaps and I couldn't afford it.
By Katy S.
I keep telling them to cancel my pills I keep getting charge Pissing me off I have send so many emails never shopping on this website for pills again
By Leah L.
Response from Hello Alpha· Jul 13, 2021
Hi Leah - thank you for sharing your concerns. Our team has sent you a message in your patient dashboard at app.helloalpha.com/messages. Please do not hesitate to write to us if you have any additional questions or concerns.
Excellent customer service. The medication is working.
By Angela M.