Great service.
Great service.
By Jasmine H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Great service.
By Jasmine H.
Responsive when it is convenient for them. Lacking in true care, really only checking boxes and prescription costs are NOT straightforward at all.
By Jessica F.
Response from Hello Alpha· Jul 19, 2021
Hi Jessica - thank you for reaching out and addressing your concerns. Our Care Team has sent you a message in your patient dashboard at app.helloalpha.com/messages.
I’ve had so many issues with this service — if they aren’t messing up my name they are mixing up insurance or sending and charging me for scripts I’ve been directed to stop taking. I really have like no contact with the doctor anymore and just have no idea what’s going on at this point.
By Taylor Jade P.
Quick and easy process, love it!
By Page L.
I am so happy I found Alpha Medical. It was an easy process and also affordable. Someone from their medical team gets back with you in 1 business day. That is quicker than with my primary physician, I have been seeing for years. Will definitely recommend Alpha Medical to friends and family ! Thank you Alpha Medical team, for doing such an amazing job !
By Bianka
They have been wonderful to work with the have help me wit everything I have had questions with and provided great information
By Happy with E.
Helloalpha has been the best thing ever for me! Where conventional doctors that I have seen have dismissed much of my concerns to push their own services instead, the doctors at Helloalpha listen and suggest different options for you to try. Everything has been perfect!
By Nicole C.
Responsive and followed up. Thank you for that
By Stephany