very good service
very good service!
By Charles T.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
very good service!
By Charles T.
Fast service
By Dana N.
Alpha Medical has been very easy to use. Talking to a provider and receiving my medication has been very streamlined. I’m pleasantly surprised!
By customer
Overall very happy with the services I've received. Quick responses and appear to be very knowledgeable. Will continue to work with and would recommend.
By Shayla S.
I would like to be easier to get in touch with the support system
By Pamela Santa Rosa F.
My provider is Kathleen Moore, and she is fantastic. She listened to everything I had to say, and worked really hard to find a path to get me feeling better. Alpha medical is user friendly, my medication arrived on time, and I will be continuing to use them.
By Jamie L.
The first few months with alpha was great and then somehow everything went downhill. My prescription was authorized and canceled 4 times. Everyone gets and gives misinformation. Everytime you message someone, someone else responds that knows nothing and you start from the beginning.
By Telcida D.
Response from Hello Alpha· Jan 7, 2022
Hi Telcida, Our care team will be reaching out to you in your Alpha patient dashboard regarding the issue(s) you have described. We are happy to take a look at your order. Please do not hesitate to message us if you have any additional questions or concerns.
bad review trying to buy something and i get told no, and no refund ya thx i had a few people tell me about this site but now ill be telling them about your bad service
By Eric
Response from Hello Alpha· Jan 7, 2022
Hi Eric - Please contact us in your patient dashboard and we are are more than happy to further assist https://app.helloalpha.com/messages. Thank you!