I've been trying to get treatment for a…
I've been trying to get treatment for a month now and my package finally arrived today and it's just a box of needles.
By Jenn B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
I've been trying to get treatment for a month now and my package finally arrived today and it's just a box of needles.
By Jenn B.
The most help I’ve gotten medically in a long time . So thankful for finding alpha
By Ana A.
Great experience! They did my prior authorization and shipped my medicine overnight. Excellent!!!
By Dana E.
The only thing I don't like is that it takes 24 hours for replies and that gets worse if it's the weekend.
By Karla Rodriguez J.
Response from Hello Alpha· Apr 20, 2022
Hi Karla, Thanks for reaching out and sharing your feedback. We are sorry that you had this experience. Our care team will be reaching out to you in your Alpha patient dashboard regarding the issue(s) you have described. Please do not hesitate to message us if you have any additional questions or concerns.
Amazing experience. Finally able to seek medical care, easily, from the comfort of my home.
By Erin
Received my medication in a timely fashion, it is working great! Thank you!
By Katiefaye W.
Great company! Everyone are super friendly and patient. They respond to any question or concerns real quick. They always answer. 100% recommend!
By Tator T.
I am so grateful to have found Alpha Medical. The doctors have been incredibly responsive and helpful, and I was able to get my medication delivered to my door. Thank you so much!
By Jordan