Helpful and efficient
Helpful and efficient. They seem to have a very effective process.
By Amber D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Helpful and efficient. They seem to have a very effective process.
By Amber D.
Excellent service and I could not be happier. My only regret is not reaching out to them sooner.
By Laura K.
My birth control was supposedly delivered to an old address, yet went there a few times and it wasn’t there. When I asked if they could send my prescription to my new address they tried charging me another $100. Ended up signing up with “favor” and it covered pretty much all birth control
By Nalani F.
The process was very easy and all of the people I spoke with helped tremendously. They answered all my questions in a timely manner. My script arrived quickly. Thank you!
By Kerri B.
Alpha Medical has been my go to for a few years now for my prescription medications. I work in education, and it makes it very difficult to take time off to go to the doctor. I love this site because they make it convenient, and everyone is very friendly and willing to help. They are also very quick with responding to questions. I’ve recommended a few family members and friends as well, and they love it too. Thank you very much!
By Alissa S.
They really help walk you through what it is you’re searching for
By C.Wood
Meds always arrive on time and the right kind. Really appreciate the occasional included gifts! Received a nail kit and fuzzy spa style socks. Showing appreciation to a returning customer, these little extra touches are so nice. Makes me glad I picked Alpha!
By Olivia
Best medical choice
By Nicole L.