Alpha medical has been amazing
Alpha medical has been amazing. The response time with your medical team is fast and they make sure that you are being treated with the proper medication and or treatment you need. Highly recommend!
By Dallas F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Alpha medical has been amazing. The response time with your medical team is fast and they make sure that you are being treated with the proper medication and or treatment you need. Highly recommend!
By Dallas F.
Thankful I found Alpha.
By Nickirjfive
Super Fast Service and answers
By Corrine R.
I am really frustrated with dealing with Alpha Medical. The initial process went so smoothly and I had such high hopes, but a week after they supposedly ordered my prescription, it still said processing. I had to reach out to them, at which they said there was a technical issue with that particular medication and they would have to resubmit it. I asked for it to be sent to my local pharmacy because at this point I’ve already waited a week. They agreed. It’s been two days and my pharmacy never received anything from them. This is so incredibly frustrating and makes me not want to continue with Alpha. I’m supposed to have a follow up with them in 2 weeks to check on my progress and at this point I haven’t even started the medicine! EDIT: Response from Alpha Medical says to reach out for help on the app. I’ve already done that and, big surprise, no response.
By Jamie
Response from Hello Alpha· May 8, 2022
Hi Jamie, Thank you for taking the time to leave a review. We sincerely apologize for your experience and we hope to help make things right. Please reach out to us in support so that we may further assist - https://app.helloalpha.com/messages. Thank you!
Quick and seamless!
By Mary L.
I started this process on April 19th and was prescribed a face cream. It's is the weeks later and nothing has arrived in the mail. Communication is sporadic with no real answers. Frustrating!
By Jill
Excellent Service
By Trey P.
Great service, the provider is always available for when i have questions
By Katherine G.