very helpful and friendly!
very helpful and friendly!
By Bharat K.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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705 reviews
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Helium 10 is a leading SaaS company that empowers e-commerce sellers, brands, and agencies to excel in the competitive worlds of Amazon, Walmart, and beyond. Helium 10's comprehensive suite of software solutions, with 30+ online tools, is crafted to cater to the unique needs of these marketplaces. Whether you are a seller, brand, or agency, Helium 10's wide array of powerful features, including advanced product research capabilities, keyword research tools, listing optimization & management tools, competitor analysis, and efficient inventory management solutions, equips you with the necessary resources to grow your e-commerce business and surpass your competition. By harnessing data-driven insights and offering a user-friendly interface, Helium 10 enables informed decision-making, improved visibility, and maximized sales potential. Join millions of sellers, brands, and agencies who have entrusted Helium 10 to elevate their Amazon and Walmart businesses. Helium 10 is always striving to provide the best software for their users, and launch new and improved tools regularly. Experience an unparalleled e-commerce journey and reach new heights with Helium 10.
Helium 10 (helium10.com) has 705 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
705 approved reviews, newest moderated first
very helpful and friendly!
By Bharat K.
Great support, overall! Keep up the good work
By Aron
Mariefe Longno was punctual and very kind to help me with my support request!
By Marta B.
Ana Joy was very helpful with all my questions today.
By Anna W.
Watch out for Adtomic. I've used Adtomic and I've experienced issues including synchronization on several occasions without correct support. I decided to put it on hold. A few months later I realize that my credit card is expired and I therefore update it but in the meantime, the price changed and I am told that I had to pay 199 dollars more even though it was not a problem when I spent money for Adtomic without it working...
By Brandon
Didn't use the site but customer service was great.
By SlenderMan C.
Good. Great costumer service.
By Mark T.
Prompt response and to the point
By M K.