Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
40 reviews
Hed Cycling ProductsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The leader in carbon wheel technology. A family owned and USA-based company creating the best bike wheels. Adapting for each terrain, for each rider – is a process we don’t take lightly. From design to production, we address every aspect of bike wheel performance, from aerodynamics to weight and stability.Our expertise. Your advantage. Unlock next-level speed with HED wheels.
Hed Cycling Products (hedcycling.com) has 40 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
40 approved reviews, newest moderated first
Simple, solid, light and durable plus they look great
By Patrick
Response from Hed Cycling Products· Jan 15, 2026
Hi Patrick, thank you for the kind review. We are happy you are enjoying your HED wheels. Wishing you many great rides ahead.
Easy transaction and fast shipping. Rims built up nice and easy and ride great!
By Michael
Response from Hed Cycling Products· Jan 15, 2026
Hi Michael, We appreciate you taking the time to leave a review. It is great to hear the ordering process was easy, shipping was quick, and the rims built up smoothly. Even better to know they are riding well. Thank you for choosing HED. Best regards, HED Cycling Team
We had wheel problems and consulted with the manufacturer, who responded quickly and sincerely. I am very grateful.
By 🇯🇵K
Response from Hed Cycling Products· Aug 11, 2025
Thank you for sharing your feedback. Our records indicate we responded via website chat and phone. On July 1st, we provided our maximum PSI standards, which are also published on our product pages, and you confirmed that these limits were exceeded. We remain committed to continuing this conversation through our official support channels to work toward a resolution.
From fast road at 33psi to fast gravel at sub 30psi. Incredible ride and speed!
By Chris S.
Response from Hed Cycling Products· Jan 15, 2026
Hi Chris, That is awesome to hear. Thank you for sharing your experience and for choosing HED. Enjoy the speed. Best regards, HED Cycling Team
Great Durable wheel Sets!
By Forrest W.
Response from Hed Cycling Products· Jan 15, 2026
Hi Forrest, Thanks for leaving a review. We are glad to hear your wheelset is delivering the durability you expected. Appreciate you choosing HED. Best regards, HED Cycling Team
A HED family member actually picked up the phone and talked with me, answered all of my questions and made sure I was good to go. 100% satisfied.
By CHARLIE K.
Response from Hed Cycling Products· Jan 15, 2026
Hi Charlie, Thank you for taking the time to leave this review. We are glad a member of our team was able to answer your questions and make sure you were set up properly. That level of support is important to us. We appreciate you choosing HED. Best regards, HED Cycling Team
Here’s the deal. I really like your products, but I’m having trouble with obsolescence. I wore the rim out completely on one of the deep dish, we searched the lawn and wide to find a new rim and I rebuilt it on your hub 24 spoke to make an 11 which I can’t seem to find any more of. So I’m preparing to maybe have to take that bicycle back to Ten Because at 10, you still have the Tri book available around? If you have any other solutions for my problem, please let me know. Then I can give you full rating.
By Lincoln C.
Response from Hed Cycling Products· Jan 15, 2026
Hi Lincoln, Thank you for the detailed feedback and for riding HED. We understand the challenges that come with legacy rim brake and older hub compatibility as standards evolve. We would like to look into your specific wheel and hub situation and see what options may still be available. We appreciate you bringing this to our attention. Best regards, HED Cycling Team
Amazing product
By Juice
Response from Hed Cycling Products· Jan 15, 2026
Hi Juice, Thank you for the great review. We are glad you are enjoying the product and appreciate your support. Best regards, HED Cycling Team
