Hed Cycling ProductsReviews of hedcycling.com

Great customer service. Wheels are awesome. Smooth, true, fast.

I wish they still made C2 wheels. There are a lot of older bikes being ridden that need them. I needed a SRAM freehub for a set of wheels, they said they don't support older wheels. Otherwise, my Ardennes+ and Ardennes C2 wheels have been rock solid.

Third set of HED wheels, only brand I ride. (Road, TT)

HED wheels are the best and I've used mine with various updates for the past 15 years in all my triathlons. Aero and totally stable in any wind strength. And HED customer support has been so welcoming, helpful and completely informed on all their products, making purchasing and race day choices so much easier.

The wachers whit rubber do not seal well and are not strong enough to resist to the spoke tentionnig procrdure

My HED front wheel broke a spoke for no good reason and I was stranded on my bike in a remote location for 4 hours on a cold December day. HED charged me to repair my wheel and I have been distrustful of HED since this incident. I have now purchased HUNT wheels to replace the HED wheels as result. HED is also no longer supporting traditional campy cassette bodies and this is very bad.

Fast & reliable wheels

First, I'm not sure why I'm receiving this now. I purchased a wheelset about a year ago. Second, that wheelset came with the wrong valve stems (too short for the rim depth as confirmed by HED). Upon calling HED, I was told that I'd receive replacements. Over a month later, still no replacements. I guess I'm not important. You've got really nice people and really slick marketing material. However, without exectution, I have no reason to consider HED for future purchases. Whatever the outcome of this experience, I will most certainly let all my fellow cyclists know how it pans out. By the way, I'd still like to receive the valve stems. Mark