Great customer care thank you fast…
Great customer care thank you fast shipping
By Kent M S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
38 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The hearth Mart is the leading online store for all kinds of fire pits, grills and pizza ovens. Shop now to create your perfect living room or backyard gathering spot!
Hearth Mart (hearthmart.com) has 38 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
38 approved reviews, newest moderated first
Great customer care thank you fast shipping
By Kent M S.
I ordered a 36 inch electric fireplace. They said one to two weeks to ship. I received it in exactly two weeks from ordering date. It works great with or without heat and really so beautiful to just look at. Would definitely recommend anyone to purchase one.
By Bobby S.
Great company to deal with! Product arrived damaged but they immediately responded and shipped a replacement without hesitation. Definitely recommend for service and price!
By Robert R.
Solo products are quality products. Shipping was fast. Easy to order and nice selection of products. Love our solo bonfire. Taking it camping for the first time this weekend.
By Sherry
FANTASTIC PRODUCT
By sheri S.
Great shopping experience! I easily found the part that I needed on their website. The price was the lowest I could find. It was quickly shipped and Heart Mart let me know when to expect the delivery. The item arrived in excellent condition due to careful packing. Excellent communication every step of the way. Highly recommend.
By Tim N.
Ordering on-line process was smooth and easy. Product arrived well packed and without damage, and within a few days of the order.
By Jesse T.
Delivered timely and as ordered.
By David G.