Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
38 reviews
Hearth MartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The hearth Mart is the leading online store for all kinds of fire pits, grills and pizza ovens. Shop now to create your perfect living room or backyard gathering spot!
Hearth Mart (hearthmart.com) has 38 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 27 reviews with 5 stars · Clear filters
easy experience and quick delivery
By Benjamin C.
Response from Hearth Mart· Feb 19, 2024
We greatly appreciate your positive feedback! Ensuring a seamless and efficient experience for our customers is our top priority. We're delighted to hear that you found our service easy and our delivery quick. Your satisfaction motivates us to continually improve and exceed expectations. Thank you for choosing us!
Your website was very easy to use, very easy to decide on what product we wanted. The purchasing and shipping all went very easy and smooth. This is our 2nd stove like this, we love this wood burning stove.
By Jonie J.
Response from Hearth Mart· Feb 27, 2024
We are delighted to hear that you found our website user-friendly and that your purchasing and shipping experience was seamless. It's fantastic to know that you love your wood-burning stove and that this is your second purchase with us. We appreciate your continued support and satisfaction!
The website was informative and easy to navigate. I received updates reflecting exactly where in the order/payment/shipping process my purchase was at. i received the product quickly and in good condition
By Christa D.
Great customer service and very knowledgable staff. Delivery was lightning fast as well and item came packaged very nice and secure
By Johmel T.
Great experience. My order was delivered in a timely manner with free shipping (and free returns if needed). I haven't installed the item yet. Will update with photos once installed. I would use them again.
By RJ
Quick delivery, best price, and amazing customer service. I love the new fireplace. 🤙🏻
By Taco G.
Hearth Mart was great to do business with. Their pricing was fair, shipping was fast, excellent service after the sale.
By C. M.
Delivery on time and product as described.
By Laurence D.
