Excellent
Loving the Rogue 2 & their customer service has been amazing! Best cannabis related device I've owned hands down. Note: If you use dosing capsules, make sure to put the side that opens down in the chamber.
By Dee
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
20 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthy Rips - High End Convection Aromatic Dry Herb Extraction Devices
Healthy Rips (healthyrips.com) has 20 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 17 reviews with 5 stars · Clear filters
Loving the Rogue 2 & their customer service has been amazing! Best cannabis related device I've owned hands down. Note: If you use dosing capsules, make sure to put the side that opens down in the chamber.
By Dee
Loved my device until it stopped working after years of frequent use. The customer support team was AWESOME helping me get it replaced under the warranty.
By Jak
Excellent customer service once I contacted Healthy Rips. Had a warranty problem with my furyedge but the team was great and helped with the company I bought it from. Cheers legends!!
By Tahlia B.
Fantastic company, fantastic products, fantastic customer service, quick and easy delivery. Highly recommended.
By Luke
Been my main device for 20 odd months and i enjoy it. give it a weekly clean and its away. my rogue did eventually bite the dust charging wise but the 50% off my next device saved me a few quid on the rogue 2. overall happy customer. ow and the 50% off replacement was really easy i live in the UK so they said not to bother with shipping the old device back to them which was a bonus
By Ginn M.
My edge stopped working so they gave me a $65 discount on the rouge bundle. I incorrectly thought I had a problem so i sent it to be checked out they explained there was nothing wrong with the unit but sent me a whole new bundle. Fantastic customer service
By Vinnie
Absolutely outstanding customer service, my rouge began stating an error message and this was due to overprotective settings on newly released models. Instant response from healthy rips, standard protocol requires returning for diagnostics. However as I'm in the u.k and would have to pay postage costs. They simply asked for photographic proof, then sent out a replacement straight away! Also highly recommended their rouge, it's my third and by far best device to date! Less temp and material. For more flavour, plus vapour! What more could you ask for.
By Liam S.
these are quality vapes. had a problem with one and sent it back to company. they sent me a brand new one! cant complain about that
By shane W.