Great platform
Great platform
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,418 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
2,418 approved reviews, newest moderated first
Great platform
By customer
Very easy to navigate, love Headway, and referring my therapist friends and colleagues to join this platform as well.
By Maleka
Mark jack chicken
By Uleick P.
It has been easy to use. Wish I could get credentialed with Kaiser.
By customer
I appreciate Headway! As a healthcare provider, it is nice to know that Headway has my back. They respond promptly with a solution to my inquiry, payments are on time, and they truly continue to look for ways to serve healthcare providers.
By Dannelle
Headway provides support on different platforms to gain clients.
By Barb M.
Very easy to use documentation and claims filing. Good reimbursement rates.
By Samuel Balla MSHA, LISW-S, B.
You pay on time, and at a very good reimbursement rate, you tell me what the client's copay is upfront, and communicate well with both myself and the clients.
By customer