Headwway makes being a clinician…
Headwway makes being a clinician easier. The AI system is great.
By Steve S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,418 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
2,418 approved reviews, newest moderated first
Headwway makes being a clinician easier. The AI system is great.
By Steve S.
Very helpful and responsive
By Soph
Usually anytime I have issues they are resolved quickly. Great customer service.
By Ashley
I’ve had a great experience using Headway. It’s a fantastic platform that stands out for its user-friendly design and overall convenience. Navigating is simple and intuitive, making it easy to get the most out of its features. I highly recommend Headway to anyone looking for a smooth and enjoyable way to have an independent therapy practice.
By Melanie F.
Headway is fast, friendly and efficient. They are a great company to use for billing and help providers to do their work efficiently.
By Madison B.
timeliness
By Virginia L.
Very happy with HW.
By Kristin S.
So Far it has been great! Very easy to navigate and the support has been very helpful!
By Melanie