headspaceReviews of headspace.com

Have used Headspace for a long time but since its takeover it has become very americanised. A general sense that those now in control have no commitment to its original principles,

Vorausschicken möchte ich, dass ich Headspace eigentlich wirklich toll finde. Aber: wenn es ein Problem gibt, versagt das System komplett! Die haben mich vor vier Wochen rausgeschmissen, weil angeblich meine Zahlungsdaten nicht mehr stimmen ( dabei hat sich wirklich nix verändert!) und kriegen es jetzt nicht gebacken. Ich möchte meinen Verlauf behalten. - nach 5 Jahren! Und die sind völlig unfähig, das wiederherzustellen. Daher nur 2 Sterne!

They took the money for a subscription but I haven't received the link to start using it. I have sent 2 enquiries chasing up the problem but haven't received a reply. Dreadful customer service.

You have to go online to cancel your subscription.. can`t do it in the app. Peoblem, my online account has my normal e-mail, so I did cancel that... but in the app my e-mail is. gks4xpjvwz(at)privaterelay(dot)appleid(dot) com - I do not even know where that could have come from. Got charged in Novebmer and didn`t see it. Can`t use that mess of an e-mail to sign in and cancel. Their billing practices are a total scam. Run the other way from these thieves.

Trying to upgrade from standard plan to a more expensive family plan seems to be impossible. Good app but like so many other reviews, the Headspace team let themselves down badly by having a customer service team that is completely ineffective.

Tried free trial and they billed me me and now only say they have backlog for a month now! Avoid they are scammers with appalling customer service. Many others here have same story. PayPal no help with them either!

DO NOT enter your credit card details. They will charge you regardless if you cancelled trial or not and ignores your attempts to contact them. Don’t need to try, just use the bigger and better alternative and save yourself from sour taste especially during holidays.

BEWARE. After subscribing to the free trail, they ended up charging me for the annual subscription unknowingly AFTER I had canceled the free one. I ended up having to cancel twice. I was charged $89.99. They have not responded to ANY of my emails.