shipped the same day
Received our order in 3 days. Great Service..
By Preston
Response from HDIS· Mar 31, 2015
Thank you for your feedback!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Received our order in 3 days. Great Service..
By Preston
Response from HDIS· Mar 31, 2015
Thank you for your feedback!
Delivery of my ordered items is excellent. I like the fact that I can view and order my incontinence items on line, as well as talk to someone in person when I have questions.
By Dee
Response from HDIS· Mar 31, 2015
Thank you for your feedback!
I have inquired and purchased some of their products, and they are very good about following up with me. Keeps me informed of new products and options I have.
By Gary
Response from HDIS· Mar 31, 2015
Thank you for your feedback!
approved for usage
By John
Response from HDIS· Mar 31, 2015
We have products that fit all budgets. Our Reassure line, in particular, offers premium products without premium prices. We would be happy to send you a sample so that you can see for yourself! Please call us at 1-866-997-8771 or chat with us online if you are interested.
I am using this company since 3 years and I never had an issue. The shipping process is very fast, packaging is discreet. To recommend !
By Shidosh
Response from HDIS· Mar 31, 2015
Thank you for your feedback! We really appreciate your business!
I don't believe anyone should be apprehensive about ordering from HDIS. They help those in need like someone in the family. The need to wear diapers or any of the wide selection of incontinence products available is always a deep concern. HDIS people have a knack at assuring their customers that it's okay and there are millions of us out here in the same boat. "Ya gotta love 'em!"
By Darrell
Response from HDIS· Mar 31, 2015
Thank you for your feedback! We really appreciate your business!
This is a good product, but being on an limited budget I had to find a cheaper product.
By Marian
Response from HDIS· Mar 31, 2015
We appreciate your feedback! We offer products to fit all budgets. Our Reassure brand offers premium products without the premium prices. We will contact you directly to see if you are interested in trying a Reassure product.
I liked getting the sample pack, hated the phone call! I am totally in over my head learning to take care of my totally incontinent mother and had a phone call berating me for not charting how each diaper worked! I hate pushy salespeople.
By Marlene
Response from HDIS· Mar 31, 2015
Thank you for your feedback. We are sorry for your "pushy sales experience" as that is not our intention at all. We hope that you found a product that meets your mother's needs. To alleviate stress in your busy day, you can set up a personalized delivery plan for your mother, and products will be shipped to her residence at the time interval that you select. Here is more information: http://www.hdis.com/personalized-delivery-plan