Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Your shipment came on time, in a label free container as promised. This was my first and I will be back. Until it came time to post my review and was unable to do it! What happened?
By Gerard
Response from HDIS· Jun 17, 2015
Your post worked! Thank you for your feedback! We appreciate your business.
online ordering from web site was quick and easy. catalog descriptions and details were very helpful. I found prices were better for products needed cant beat FREE SHIPPING ! order arrived on time as promised and all was good. will be using this company again and again in the future
By Thomas
Response from HDIS· Jun 16, 2015
Thank you for your feedback! We appreciate your business.
Service is really good convenient and economical But the web site needs work. When I change my auto shipment plan I need web site confirmation that shows when my new orders will be shipped and where. I could not find that on the web page and had to call.
By Myron
Excellent selection of products, but ordered merchandise early on a Tuesday and didn't receive them till Friday afternoon. A little slower than other online merchants, prices are comparable.
By Sigmund
Response from HDIS· Jun 16, 2015
Thank you for your feedback!
Product is excellent. Shipping time is excellent. Customer service is excellent. Shipping.... not so good. Product comes in two large boxes. HDIS bands the two boxes together to make one shipment. Bands usually break during shipment losing the box that has no label. Claims with carrier always finds second lost box because box does have very distinctive markings ("L3" and large bright green stripes) on sides.
By Debbie
Response from HDIS· Jun 16, 2015
Thank you for your feedback! We will look into this shipping issue.
Very good will order from then again
By Chris
Response from HDIS· Jun 16, 2015
Thank you for your feedback! We appreciate your business.
Haven't used it yet but do expect the results I purchased it for.
By Don
Response from HDIS· Jun 16, 2015
Thank you for your feedback. We appreciate your business!
Very good product and very quickly delivered.
By Joyce
Response from HDIS· Jun 16, 2015
Thank you for your feedback. A customer care representative will be in touch with you. We are sorry that you did not receive your free product, and we will get that out to you.
