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Representative was courteous and descreet. Order arrived on time and in good condition
By John
Response from HDIS· Oct 19, 2015
Thank you for your feedback. We appreciate your business!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Representative was courteous and descreet. Order arrived on time and in good condition
By John
Response from HDIS· Oct 19, 2015
Thank you for your feedback. We appreciate your business!
The only thing that is lacking is that I cannot find where to put the coupon code when I do my own online orders, so I miss out on the $2 and $3 coupons. Otherwise, this company is great for prompt delivery of all items l have ordered and my scheduled orders are always on time.
By Frances
Response from HDIS· Oct 19, 2015
Thank you for your feedback. We appreciate your business! The place to enter the coupon code is on the checkout page. Please use the live chat option at the bottom of your screen next time and we will help you!
We ordered a walker with a seat and when it came in I was so pleased with it that if I need anything else this is the first place I would go. The product was a great price and was just what I wanted.
By Wanda
Response from HDIS· Oct 19, 2015
Thank you for your feedback. We appreciate your business!
You need to offer promotional values to get repeat orders from satisfied customers, base on their use and previous promotional offers.
By Kaushalya
Response from HDIS· Oct 19, 2015
Thank you for your feedback. We appreciate your business!
Well done everyone!
By C M.
Response from HDIS· Oct 19, 2015
Thank you for your feedback. We appreciate your business!
Rep was very helpful in helping me find what I needed. I received my product very quickly.
By Kelli
Response from HDIS· Oct 14, 2015
Thank you for your feedback. We appreciate your business!
Over the years HDIS has always made my needs their number one job to fill. Providing samples so I can make a decision - this is important. And they have proved to be my best friend getting my order to me fast!! Thank you HDIS.
By Jean
Response from HDIS· Oct 14, 2015
Thank you for your feedback. We appreciate your business!
I ordered some merchandise online, before I completed the order a service representative popped up on my screen, and asked "if I needed any help with my order". First time that has ever happened while ordering online. Talk about excellent customer service. I was very pleased and the merchandise has already arrived at my home.
By Charles
Response from HDIS· Oct 14, 2015
Thank you for your feedback. We appreciate your business!