taking too long
THE PRODUCT IS GOOD, BUT GETTING IT TAKES TOO LONG
By Joan
Response from HDIS· Jan 8, 2016
Thank you for your feedback! A customer care representative will be in touch shortly to discuss shipping options!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
THE PRODUCT IS GOOD, BUT GETTING IT TAKES TOO LONG
By Joan
Response from HDIS· Jan 8, 2016
Thank you for your feedback! A customer care representative will be in touch shortly to discuss shipping options!
a double case ships fedex and comes in 2 days. a single case ships in the mail and is taking over a week to get here. I think single or double case should ship the same way.
By Donna
Response from HDIS· Jan 8, 2016
Thank you for your feedback! A customer care representative will be in touch shortly to discuss shipping options!
Great being able to find what I needed to take care of my issue.
By Bonnie
Response from HDIS· Jan 7, 2016
Thank you for your feedback! We appreciate your business.
The bulk purchases are attractive and I took advantage of the discount to buy for future needs. I appreciated the coupon availability and free shipping above a purchase amount. Good Experience in general.
By Betsey
Response from HDIS· Jan 6, 2016
Thank you for your feedback! We appreciate your business.
Great service with quick turnaround. Liked seeing other catalog products that are available.
By Joann H.
Response from HDIS· Jan 6, 2016
Thank you for your feedback! We appreciate your business.
I stopped automatic shipments because they were unreliable. When I order from them now I do each order myself and still they cannot seem to keep the billing and shipping addresses straight. Products are fine/good but I need to find a reliable supplier.
By Gary/max
Response from HDIS· Jan 6, 2016
Thank you for your feedback. A customer care representative will follow up with you to discuss your shipments.
They do not hold the liquid like promised and I'm very diissatisfied with my order
By Lavern
Response from HDIS· Jan 6, 2016
Thank you for your feedback! A customer care representative will call you concerning your order.
HDIS website needs modernizations.
By Frederick J.
Response from HDIS· Jan 6, 2016
Thank you for your feedback. A customer care representative will call you regarding finding the correct product for your needs.