Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Customer service has alwYs been helpful when I have an order or order change or have a question. Live Chat is awesome and I love that I get assistance very quickly and with kindness! Love the products so far.
By Staci
Response from HDIS· Jan 15, 2016
Thank you so much for your review! We truly appreciate your business.
It was nice to have a business that can help people with incontinence. So many times you go shopping but can't find the product that you want. This is so convenient - the selection is there and it arrives at your home in no time at all.
By Virginia S.
Response from HDIS· Jan 15, 2016
Thank you so much for your review! We truly appreciate your business.
I shared. He followed through and was pleased. I am also pleased
By Polly
Response from HDIS· Jan 14, 2016
Thank you so much for your review! We truly appreciate your business.
I only purchased one time, but the experience was excellent.
By Karen
Response from HDIS· Jan 14, 2016
Thank you so much for your review! We truly appreciate your business.
Easy ordering process and great products
By PJ
Response from HDIS· Jan 14, 2016
Thank you so much for your review! We truly appreciate your business.
I must have misread but I paid more than double for the pads and diapers I usually get my mom at the local shop rite! I am very disappointed and am going to return the items. Tena pads cost me $12 at the grocery store but HDIS charges $27
By Denise
Response from HDIS· Jan 13, 2016
Thank you for your feedback. A customer care representative will be in touch with you!
Absolutely no problems or delays.
By Stephen
Response from HDIS· Jan 13, 2016
Thank you so much for your review! We truly appreciate your business.
EXCELLENT SERVICE
By Mack
Response from HDIS· Jan 13, 2016
Thank you so much for your review! We truly appreciate your business.
