customer service
Very impressed with customer service!
By Customer
Response from HDIS· Feb 2, 2016
Thank you for your feedback. We appreciate your business!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Very impressed with customer service!
By Customer
Response from HDIS· Feb 2, 2016
Thank you for your feedback. We appreciate your business!
Would order again and again from my Husbands needs. Extremely fast regular shipping. Was very surprised.
By ritz
Response from HDIS· Feb 2, 2016
Thank you for your feedback. We appreciate your business!
Recently I placed an order for my mother who we were planning on bringing home from the nursing home. Unfortunately my mother was not able to return home from the nursing as planned. HDIS customer service was great about returning my order.
By Shari
Response from HDIS· Feb 2, 2016
Thank you for your feedback. We appreciate your business!
I get what I need delivered to my house in unmarked boxes.
By Lona F.
Response from HDIS· Feb 2, 2016
Thank you for your feedback. We appreciate your business!
Being a double amputee, I spend a lot of time in my wheelchair. This cushion is very comfortable. I am also very short(no pun intended) and this helps lift me up to function better. All in all, an excellent product.
By Carolyn
Response from HDIS· Feb 2, 2016
Thank you for your feedback. We appreciate your business!
I am dissatisfied with the cost of the product. I can purchase locally for less than on this site.
By Priscilla
Response from HDIS· Feb 2, 2016
Thank you for your feedback. We have products for all budgets, and a customer care representative will give you a call regarding other options. Thanks!
A great addition to my house fit in the tub perfectly no problems
By Diana
Response from HDIS· Feb 2, 2016
Thank you for your feedback. We appreciate your business!
We totally enjoy using HDIS because we feel confidence in keeping our privacy, and we don't have to worry about "out-of-stock" issues. We are thinking of auto-shipments because we are so "stop-and-go" customers because we run out of our needs and go back to buying locally, which we prefer not to do!
By Marvin
Response from HDIS· Feb 2, 2016
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call to discuss our personalized delivery plans.