Not what I thought I was getting - expected panty briefs
Did not expect pads
By Emily
Response from HDIS· Feb 17, 2016
Thank you for your feedback! A customer care representative will give you a call to ensure you are shipped the correct product.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Did not expect pads
By Emily
Response from HDIS· Feb 17, 2016
Thank you for your feedback! A customer care representative will give you a call to ensure you are shipped the correct product.
Excellent product, customer service, and a happy camper!
By Mary M.
Response from HDIS· Feb 17, 2016
Thank you for your feedback. We appreciate your business!
I HAVE ALWAYS HAS GREAT EXPERIENCES WITH HDIS AND WILL CONTINUE TO USE THEM AND RECOMMEND THEM TO FRIENDS.
By SONDRA M.
Response from HDIS· Feb 17, 2016
Thank you for your feedback. We appreciate your business!
Prompt, ontime delivery.
By Carole
Response from HDIS· Feb 16, 2016
Thank you for your feedback. We appreciate your business!
This was the first time I've used HE IS but it won't be the last. Great service.
By Janet W.
Response from HDIS· Feb 16, 2016
Thank you for your feedback. We appreciate your business!
My first order....found it easy to get around on their website, easily found any items I wanted but didn't know the names of them. Also liked the fact that my order came in a very short time. I will order from them again and would tell anyone who asked me, how much I liked them and how the way they send their orders with no advertising.
By Frances
Response from HDIS· Feb 12, 2016
Thank you for your feedback. We appreciate your business!
Great Experience with HDIS. Thank You for the samples and for getting them to me so quickly. These free samples will allow me to try different comparative products with out have to buy boxes of each of them. Being on a fixed income, this is helpful. Thank You
By Diane F.
Response from HDIS· Feb 12, 2016
Thank you for your feedback. We appreciate your business!
Your employees are wonderful and your products the best on the market!!! Thank you for all of your help. Edee
By Edee
Response from HDIS· Feb 11, 2016
Thank you for your feedback. We appreciate your business!