good service
Service was excellent
By Terry
Response from HDIS· May 23, 2016
Thank you for your feedback! We appreciate your business.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Service was excellent
By Terry
Response from HDIS· May 23, 2016
Thank you for your feedback! We appreciate your business.
Fast delivery and easy online ordering. Top quality products will order again
By PHYLLIS
Response from HDIS· May 23, 2016
Thank you for your feedback! We appreciate your business.
I am glad to have done business with HDIS. They have a wide range of items on their specialized site. Shipping was prompt. One caveat, no tracking number was provided so I could not track online. I called and they told me the delivery schedule. But for that I would have given 5 stars.
By Harry G.
Response from HDIS· May 23, 2016
Thank you for your feedback! We appreciate your business.
I have been using HDIS for a few years now in taking care of my Dad. They are fast and reliable. The only reason I did not give 5 stars is because their website could def use some work. You can not just enter a part # in a search as they don't have part#'s - If you put in the exact description as was stated on your last order (i.e. Tena Men's Overnight Underwear) you will end up with Women's Underwear and all kinds of things and have to look hard to find the one you want. You should be able to just click on Re-Order from your previous one. However on that note - the old invoices are not accurate, for some reason they duplicate each item. Bottom line - great products and service - technology is lacking,
By Karen
Response from HDIS· May 23, 2016
Thank you for your feedback! We appreciate your business.
Poise maximum pads were changed and leaked badly.
By Frances B.
Response from HDIS· May 23, 2016
Thank you for your feedback. A customer care representative will give you a call to discuss a product that may better meet your needs.
they honestly listen and they bend over backwards to do everything they can for you.
By Donald
Response from HDIS· May 23, 2016
Thank you for your feedback! We appreciate your business.
Receive things via email a couple times a week about specials, yet was never notified when purchase was shipped.
By Connie
Response from HDIS· May 20, 2016
Thank you for your feedback! We appreciate your business.
All products work well. Customer representatives are always very helpful 'll
By Marguerite
Response from HDIS· May 20, 2016
Thank you for your feedback! We appreciate your business.