Excellent customer service
Very easy ordering, great customer service, wide range of products reasonably priced.
By Doris
Response from HDIS· Jun 30, 2016
Thank you for your feedback! We appreciate your business.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Very easy ordering, great customer service, wide range of products reasonably priced.
By Doris
Response from HDIS· Jun 30, 2016
Thank you for your feedback! We appreciate your business.
The product was received, however the box containing g the product was open. Don't know whether all advertising papers were in the box. Other than this negative experience, I was satisfied with on time delivery, as a matter of fact was delivered before expected delivery date.
By Asa
Response from HDIS· Jun 30, 2016
Thank you for your feedback. A customer care representative will follow up with you regarding your order.
I NEEDED TO CHANGE OVERNIGHT UNDERWEAR SIZES FOR MY MOTHER. THEY IMMEDIATELY SENT ME THE BETTER SIZE AND A DAY OR SO LATER, THEY SENT ME SHIPPING LABELS SO I COULD RETURN THE WRONG SIZE. VERY HELPFUL!
By April J S.
Response from HDIS· Jun 30, 2016
Thank you for your feedback! We appreciate your business.
Box was almost open and completely crushed
By Johnathan
Response from HDIS· Jun 30, 2016
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call to discuss your order.
I hate to be required to enter a review
By username
Response from HDIS· Jun 30, 2016
Thank you for your feedback. We appreciate your business!
The operator I spoke to was very helpful. It was my first order and she explained all to me. She helped me order just what I wanted and gave me all the credit for the mant coupons. I can't wait till the order arrives.
By Donna
Response from HDIS· Jun 30, 2016
Thank you for your feedback. We appreciate your business!
Outstanding service.
By Sally, Akron, O.
Response from HDIS· Jun 30, 2016
Thank you for your feedback. We appreciate your business!
Your website is not the easiest one to use...if you had each product all together would make it much more friendly!!
By Marilyn
Response from HDIS· Jun 21, 2016
Thank you for your feedback. We appreciate your business!