Great company, great employees!!
HDIS is always there for me, whether my orders are large or small! Great employees, helpful, knowledgable & always patient with me! Thanks!!! PAT Shaw
By Patricia
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
HDIS is always there for me, whether my orders are large or small! Great employees, helpful, knowledgable & always patient with me! Thanks!!! PAT Shaw
By Patricia
I love the product that I ordered. It came in a good amount of time.
By Laurie B.
Very expensive.
By Linda
Response from HDIS· Mar 4, 2020
Hello, I want to make sure you are aware of our HDIS price match policy. That information can be found online here: https://www.hdis.com/satisfaction-guaranteed We also send email specials weekly, and accept manufacturer coupons. For the best combination of a quality product at an affordable price from HDIS, we do recommend the Reassure brand which also has a 100% satisfaction guarantee. Thank you.
I was upset with delivery. It was shipped to Fed Exp near me, then sent to Fed Exp in Martinsburg, 20 miles away from me, THEN taken to USPS for delivery!! WTH
By Richard
Response from HDIS· Mar 4, 2020
Hello, we will pass your feedback along to our logistics team for their consideration. We do use a method of delivery known as "SmartPost" on some orders which is a public-private partnership between FedEx and the USPS. For those orders, FedEx handles the package initially & delivers to the local mail carrier, who provides delivery to the final destination. We do offer customers the ability to choose special delivery methods when ordering by phone at 1-800-269-4663. We hope this information is useful for your future orders. Thank you for your business. Sincerely, the HDIS team
Easy, quick and decent prices
By Tia W.
Very good price and quality product. Lots of things in catalog you included that would benefit my wife I hadn't even thought of. Thanks!
By David L.
Took a week to get ,thought it would be sooner
By Betty
quick and easy,
By Gaylord