Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Prices are twice what I pay elsewhere, and they charge shipping on top of that (I'm not charged shipping at walgreens.com or any other site I order from.)
By TAMARA C.
Response from HDIS· Jul 10, 2017
Thank you for your feedback. A customer care representative will give you call!
This is so much better than buying from a store. They deliver promptly and their products are as advertised.
By Doris
Response from HDIS· Jul 10, 2017
Thank you for your feedback! We appreciate your business!
Excellent products, customer service, and fast shipping. Also, free shipping!
By Letitia
Response from HDIS· Jul 10, 2017
Thank you for your feedback! We appreciate your business!
I just placed my last order with them. They ship the cheapest possible way and want you to purchase expedited shipping. They think a $2.00 off coupon is a big deal when you purchase $70 -$80 worth of merchandise each month. I wrote to them last month about my concerns and got a generic response back from them. Not asking what they could do to improve their service. From now on it's Amazon for me!
By Glenn
Response from HDIS· Jul 10, 2017
Thank you for your review. A customer care representative will give you a call to discuss options. You might want to consider scheduling your deliveries so you will know exactly when they will arrive each month. You will save $8 off of your first scheduled delivery and 5% thereafter. Thanks!
The service was great and the product was as expected, however, the shipping takes longer that I am accustomed to with online ordering.
By LIsa
Response from HDIS· Jul 7, 2017
Thank you for your feedback! We appreciate your business! A customer care representative will give you a call regarding your delivery time. We offer scheduled deliveries which may be a good option for you!
Ordered a variety pack of HDIS'S bed pads to decide which ones I prefer over the others. I like that they allowed me to try different pads to determine the ones that will work for my needs. It was inexpensive,received them quickly and I would recommend anybody to HDIS that needs items they sell.
By Joseph
Response from HDIS· Jul 7, 2017
Thank you for your feedback! We appreciate your business!
I would certainly recommend using HDIS to everyone.
By Paulette
Response from HDIS· Jul 7, 2017
Thank you for your feedback! We appreciate your business!
The InterDry cloth has helped me immensely by wicking away moisture and to help keep the rash away. The best thing I've used ever! Thank you!
By Belinda K.
Response from HDIS· Jul 6, 2017
Thank you for your feedback! We appreciate your business!
