Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
My order was delivered without any problems. I received eMails regarding the confirmation and how to track my order. I am very satisfied. Thank-you for your follow-up.
By Cathy M.
Response from HDIS· Jul 31, 2017
Thank you for your feedback! We appreciate your business!
One package had some defective pads. Some were coming apart. Like separated
By deborah
Response from HDIS· Jul 31, 2017
Thank you for your feedback! We appreciate your business! I will inform our internal team about your defective product, and a customer care representative will give you a call.
Excellent products and choice of products Very easy ordering them Fast delivery The employees of HDIS are sensitive, kind, understanding and helpful (where on earth do they find these people!) HDIS has greatly improved the quality of my life. "May you live long and prosper!"
By Marie
Response from HDIS· Jul 31, 2017
Thank you for your feedback! We appreciate your business!
very efficient & an excellent selection of products.....
By Beverly
Response from HDIS· Jul 31, 2017
Thank you for your feedback! We appreciate your business!
You always process my order in a very, timely way, and it is always correct.
By ui
Response from HDIS· Jul 31, 2017
Thank you for your feedback! We appreciate your business!
Products are great and delivery is fast, would use again
By Darlene
Response from HDIS· Jul 31, 2017
Thank you for your feedback! We appreciate your business!
Timely delivery i have my order on auto ship and I have come to really relies on auto ship.
By Dottie
Response from HDIS· Jul 31, 2017
Thank you for your feedback! We appreciate your business!
Merchandise arrive as promised. Because TENA was slow I added the HDIS order. What I discovered is the HDIS is 45% more expensive than TENA online.
By Ralph
Response from HDIS· Jul 28, 2017
Thank you for your feedback. A customer care representative will give you a call.
