Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
HDIS is proud of sending supplies in boxes that do not indicate what is inside. However, after going to their website, my computer has been plastered with diaper ads! I will not use their site again.
By Terry
Response from HDIS· Aug 9, 2017
Thank you for the feedback. You can opt of our ads here: http://www.networkadvertising.org/choices/#completed Thanks!
First shipment arrived. One box was excessively taped like box was pieced together but I worked through it.
By Vickie
Response from HDIS· Aug 8, 2017
Thank you for your feedback! We appreciate your business!
I like the privacy and the free shipping and so many products to pick from. Very nice to deal with.
By Barb
Response from HDIS· Aug 8, 2017
Thank you for your feedback! We appreciate your business!
it not helping at all i had a big run around just to get two bags of pampers . i would stay in my local stores i least they have sales
By Margarita R.
Response from HDIS· Aug 8, 2017
Thank you for letting us know. A customer service representative will give you a call!
Trustworthy-dependable-discreet-when the opportunities comes up I recommend this company-easy-lots of good product-reasonable prices -so glad I found this company.
By Karen
Response from HDIS· Aug 7, 2017
Thank you for your feedback! We appreciate your business!
I ordered the sample boxes and they contained a good assortment of products for me to try. Delivery was a little slower than my previous vendor, but less than half the price, so I am happy. Will just allow a little more time in the ordering process.
By RH
Response from HDIS· Aug 7, 2017
Thank you for your feedback! We appreciate your business! A customer care representative will reach out to you regarding setting up scheduled deliveries so you will know exactly when your order will arrive.
Products are wonderful and the service is great!
By Herb
Response from HDIS· Aug 7, 2017
Thank you for your feedback! We appreciate your business!
The reps are always very friendly and helpful. Shipping is quick. Have used them for years and will continue to do so..
By Donna J.
Response from HDIS· Aug 7, 2017
Thank you for your feedback! We appreciate your business!
