superb customer service and timely …
superb customer service and timely delivery
By Jayne
Response from HDIS· Jan 8, 2018
Thank you for your feedback. We appreciate your business!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
superb customer service and timely delivery
By Jayne
Response from HDIS· Jan 8, 2018
Thank you for your feedback. We appreciate your business!
Order shipped and after 9 days it has still yet to arrive. HDIS Customer service should be renamed lip service. After multiple requests, they have done nothing to resolve the issue.
By James
Response from HDIS· Jan 5, 2018
Thank you for your feedback. We are very sorry for your experience! A customer care representative will give you a call!
Love the products
By Wanda Joyce M.
Response from HDIS· Jan 5, 2018
Thank you for your feedback. We appreciate your business!
We appreciate your fast delivery...It is nice to get these product discretly
By Jean
Response from HDIS· Jan 5, 2018
Thank you for your feedback. We appreciate your business!
Advice on the phone was very good
By Greta B.
Response from HDIS· Jan 5, 2018
Thank you for your feedback. We appreciate your business!
delay in delivery by Fedex.Supposed to arrive 12/30 but arrived 1/3/18 Y our part of the job was very good and I can "Depend' on you. pleasure doing business with you.Thank you.Paul
By Paul
Response from HDIS· Jan 5, 2018
Thank you for your feedback. We appreciate your business!
Not what I expected. Cannot see it helping with my needs. Made the strips as advised but they constantly slip or move unless taped alot
By Sarah
Response from HDIS· Jan 5, 2018
Thank you for letting us know. A customer care representative will give you a call to help you find a better product for your needs!
Really appreciate having these delivered to my home. I can't always find the ones I like at my local stores. Thank you.
By Judith
Response from HDIS· Jan 5, 2018
Thank you for the feedback! We appreciate your business.