Always the correct product and prompt…
Always the correct product and prompt delivery.
By Margaret
Response from HDIS· Mar 20, 2018
Thank you for your feedback. We appreciate your business!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Always the correct product and prompt delivery.
By Margaret
Response from HDIS· Mar 20, 2018
Thank you for your feedback. We appreciate your business!
I was pleasantly surprised at the chair. Fabric was good looks ok color matches my room
By Linda
Response from HDIS· Mar 19, 2018
Thank you for your feedback. We appreciate your business!
You sent me 2 products that I requested that you previously told me on phone was not available. I was extremely upset with my phone con- versation and cancelled the original order. Also,, I think your shipping could be a bit faster.
By LJS
Response from HDIS· Mar 16, 2018
Thank you for your feedback. A customer care representative will give you a call!
Excellent Customer Rep!! Kerry did an outstanding service when she helped me choose the Underpads I needed!! Thanks, Kerry!
By Judy
Response from HDIS· Mar 15, 2018
Thank you for your feedback. We appreciate your business!
I received my order confirmation and everything was correct. My order wasn't delivered because somehow someone keyed in the wrong street address on the delivery slip. I'm not sure if I will order again....
By Natbug
Response from HDIS· Mar 15, 2018
Thank you for your feedback. We appreciate your business. A customer care representative will look into your account and give you a call!
Every order I submit, including a standing order, ends up in my calling your customer service people to straighten out a problem. While the people in customer service are polite & do correct the problem, I find it impossible to believe how much time I have to spend on orders to your company.
By Verna
Response from HDIS· Mar 15, 2018
Thank you so much for your feedback. We appreciate your business. A customer care representative will look into your account and give you a call!
Their on line site was misleading. Showed a package of 64, when the pricing was only for a pack of 10. I could have went down to Walgreens and bought 20 with change left for that price.
By Keith
Response from HDIS· Mar 14, 2018
Thank you for your feedback. A customer care representative will give you a call to follow up.
Love the shower slippers
By Helen
Response from HDIS· Mar 14, 2018
Thank you for your feedback. We appreciate your business!