Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Wonderful informative caring customer service. The time they spent with me on the phone to assure me which diaper product would help for my disabled adult son. Great job HDIS
By Johanne
Response from HDIS· May 11, 2018
Thank you for your feedback. We appreciate your business!
everything I want and need.. great job of shipping to
By Bear B.
Response from HDIS· May 10, 2018
Thank you for your feedback. We appreciate your business!
I love the fact that's I got the sample pack a few months ago and found the right products I need. Use at least one of the pads a day but bought in bulk . Just got my second shipment which should be great for about 6 weeks. I plan to keep ordering . The prices are better then in the stores and the products works best for me. I am sold on your company. Great products, great service and fast reliable shipping. thanks so much.
By Deborah
Response from HDIS· May 10, 2018
Thank you for your feedback. We appreciate your business!
I usually buy my supplies on line. Most of the time, I have no problem but once in a while when I can't make something work I call or use the chat line. Everyone I have talked to is friendly and has solved my problem. I like the automatic shipments and that they can changed to suit my needs. I like your catalog--you have items that I never knew existed that help me as my Parkinson's disease progresses. Also at tax time I print myself a statement for all my supplies for the past year and everything is there, I don't have to keep track of all those cash register receipts or add them up. Thank you, Barbara
By Barbara
Response from HDIS· May 10, 2018
Thank you for your feedback. We appreciate your business!
Very fast delivery. Items were carefully and correctly packed. Thank you.
By MARIAN L.
Response from HDIS· May 10, 2018
Thank you for your feedback. We appreciate your business!
It was Great to try HDIS Brief with tabs sample pack. Over 25 briefs for a good price..Andy
By Andrew
Response from HDIS· May 9, 2018
Thank you for your feedback. We appreciate your business!
Excellent customer service when I called regarding my order.
By Janice
Response from HDIS· May 8, 2018
Thank you for your feedback. We appreciate your business!
Efficient quick delivery
By Denise L.
Response from HDIS· May 8, 2018
Thank you for your feedback. We appreciate your business!
