Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
I was surprised to receive my order so quick! I really liked the money I save at HDIS. I will continue to shop at HDIS. Thank you HDIS for making my online shopping easier.
By Deborah
Response from HDIS· Sep 14, 2018
Thank you for your feedback. We appreciate your business!
The products are great. The website ordering process is HORRID. I put in the item number and it says no product matches. I try name from the bag and it says no product matches. It really needs to be reworked.
By Dyan
Response from HDIS· Sep 14, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
Quick and easy ordering. Anyone I've spoken to at customer service has always been very efficient and pleasant.
By Jeannie O.
Response from HDIS· Sep 14, 2018
Thank you for your feedback. We appreciate your business!
I love the face the boxes are nondescript. Thank you.
By Charlotte
Response from HDIS· Sep 13, 2018
Thank you for your feedback. We appreciate your business!
0 Stars was not available or I would have used it. My card was declined: reason unknown? Further, no indication on the site to tell one how to check the info. I think this is just an Out of Date Issue, but no way of knowing or rectifying the issue. I feel that the 6 P's come into play on this website!
By George
Response from HDIS· Sep 13, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
Always helpful in much need times
By Karen
Response from HDIS· Sep 13, 2018
Thank you for your feedback. We appreciate your business!
Best service and shipping ever!
By Judith C.
Response from HDIS· Sep 13, 2018
Thank you for your feedback. We appreciate your business!
My order was fine the web page is a little confusing in ordering.
By Joyce
Response from HDIS· Sep 13, 2018
Thank you for your feedback. We appreciate your business!
