Reliable service
Reliable service
By Janice
Response from HDIS· Sep 28, 2018
Thank you for your feedback. We appreciate your business!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Reliable service
By Janice
Response from HDIS· Sep 28, 2018
Thank you for your feedback. We appreciate your business!
The products I ordered were fine - just as ordered. But it took a week to get this order to me. A week. I ordered these products on a Tuesday and didn't receive my order until the following Tuesday. In these days, that is very slow. So I'd say, if you have plenty of time, order from HDIS. They will send you the right products. Just make sure you have plenty of time before you need them.
By Deanna
Response from HDIS· Sep 27, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
Unfortunately, you've changed your shipping methods. What used to take as little as two days now takes four or five. Six if you include the printing of the shipping label and send me an email stating my product has shipped. It's disappointing to click on the FedEx link just to realize it's, in fact, still sitting on your loading dock and won't start moving until the next afternoon.
By Janet
Response from HDIS· Sep 27, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
Fast and efficient service
By Lanora
Response from HDIS· Sep 27, 2018
Thank you for your feedback. We appreciate your business!
Fast delivery great product Thanks
By Mary
Response from HDIS· Sep 27, 2018
Thank you for your feedback. We appreciate your business!
The order I received this time was fine. Last order they shipped to wrong address and were not cooperative about paying for return shipping . They sent to wrong address and they want me to pay the $30.00 shipping to return.
By Angela
Response from HDIS· Sep 27, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
I have seen ads for HDIS for many years and decided I would try ordering from them. Won't be doing that again. First, it took a week for my order to arrive at my home. Second, and most important was the pricing. I purchased 2 pks of the same underware from Amazon for $48.78 total. HDIS sent me 1 pkg (half the quantity) for $47.98. I have never paid that for a single pkg or 28 before.
By twocatsmom
Response from HDIS· Sep 25, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
Wonderful people working to make medical conditions for some people more acceptable to live comfortably. I give thanks every time I need to order or change an order because I know it will be done correctly.
By Roxie
Response from HDIS· Sep 27, 2018
Thank you for your feedback. We appreciate your business!