Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Product is good, however I live in Alaska and find it totally unnecessary that shipping is only by Fed Ex and I have to pay extra to get a product that could just as well be shipped USPS.
By Donald
Response from HDIS· Nov 28, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
&when order was not receding, checked at web site and was told it was returned to seller. Then got a notice that I was returned because something was wrong with address. However, recd pkg yesterday and it was all banged up and missing 2 items It looked like it was thrown to the side of the road. So, who’s lying about this strange occurrence??
By BJ S.
Response from HDIS· Nov 28, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
VERY GOOD SERVICE!
By Otto
Response from HDIS· Nov 28, 2018
Thank you for your feedback. We appreciate your business!
Thank you for your prompt shipping, and the items I ordered came as expected and I am very pleased both with them, and the prices !
By Annie
Response from HDIS· Nov 26, 2018
Thank you for your feedback. We appreciate your business!
As advertised - quick ship
By Katherine B.
Response from HDIS· Nov 26, 2018
Thank you for your feedback. We appreciate your business!
HDIS provides excellent customer service and great products. I really appreciate doing business with them and would recommend them to anyone!
By Sheila
Response from HDIS· Nov 26, 2018
Thank you for your feedback. We appreciate your business!
My husband has an anal fistula that will not heal. We have looked the web over to find these pads for him. I found HDIS and they had them. I ordered from them, free shipping and they came within a week!!! Great price, great service and no hassle in getting something that is very much needed!!!
By Mary
Response from HDIS· Nov 26, 2018
Thank you for your feedback. We appreciate your business!
Yes great customer service
By Catherine
Response from HDIS· Nov 26, 2018
Thank you for your feedback. We appreciate your business!
