good products
good products, good service
By Rose
Response from HDIS· Feb 19, 2019
Thank you for your feedback. We appreciate your business!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
good products, good service
By Rose
Response from HDIS· Feb 19, 2019
Thank you for your feedback. We appreciate your business!
I like the products that we ordered. BUT ordering on line is ungodly. It took over an hour to order 2 items👿.
By Cherie
Response from HDIS· Feb 19, 2019
Thank you so much for your feedback. A customer care representative will give you a call to discuss how to save money by scheduling your next delivery, and we'd love to get more details regarding your online experience.
Great service
By Sandy
Response from HDIS· Feb 19, 2019
Thank you for your feedback. We appreciate your business!
So I order my swing on 2/7. Finally on 2/11 I get an email informing me my order has shipped followed on the same day from HDIS telling me my swing has been lost in the mail and they are refunding me. Meanwhile my original e-mail still states that the item is in route. However when using ups tracking number online it lists the swing as having been delivered on 2/8,the day after I ordered it, to Ohio. I’m in Tennessee. So now I’m confuse. Should I order another swing or not. I’ve gotten rid of my patio furniture on my front porch in anticipation of this swing being delivered.
By Virginia
Response from HDIS· Feb 19, 2019
Thank you for your feedback. A customer care representative will look into this and give you a call.
I'm so happy I found them. They can be a life saver. I like the way they fit and they are comfortable.
By Linda L L.
Response from HDIS· Feb 19, 2019
Thank you for your feedback. We appreciate your business!
There was no progress report as to where the package was currently, and when it was expected to arrive at our place.
By James
Response from HDIS· Feb 19, 2019
Thank you for your order. We apologize that you did not receive shipping communication. A customer care representative will give you a call to discuss scheduling your delivery so you know exactly when it will arrive.
My package arrived earlier than expected and it was exactly what I ordered
By Anne
Response from HDIS· Feb 13, 2019
Thank you for your feedback. We appreciate your business!
Order was mailed to wrong address even by talking to a HDIS representative do this wouldn't happen.
By Doreen
Response from HDIS· Feb 13, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call!