Satisfied Customer!
This product worked great!
By Sherri
Response from HDIS· Mar 29, 2019
Thank you for your feedback. We appreciate your business!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
This product worked great!
By Sherri
Response from HDIS· Mar 29, 2019
Thank you for your feedback. We appreciate your business!
This site is wonderful. A little confusing to find just what you need but it's there. As you become more comfortable with finding what you need; it's easy to reorder.
By Marie R.
Response from HDIS· Mar 29, 2019
Thank you for your feedback. We appreciate your business!
I received a notice that my order was shipped and given a tracking link. I tracked the order after 4 days and no delivery. The status was they couldn't deliver the package and returned it to the shipper/merchant and instructed me to contact them. Being Friday night I had to wait till Monday. I called HDIS and they were great. They would reship another order and to disregard billing because they would be receiving the original returned package. The order arrived the following day. Then I received a second identical package a few days after that. Puzzled I called wanting to know what to do with the second package. I was told "it is not economical for us to have you return the package." HDIS would either charge me for both or I would be responsible to pay for return shipping. I explained I was following their instructions and their shipping companies guidance. Also I did not need or want the additional items. After a disgruntled chat they finally said they would waive the charge this one time. That was good but they should have said that from the beginning. The error was theirs not mine. I doubt I will order from them again.
By Not P.
Response from HDIS· Mar 29, 2019
Thank you for your feedback. We appreciate your business. A customer care representative will give you a call.
5 stars; worked well,
By Rosetta
Response from HDIS· Mar 29, 2019
Thank you for your feedback. We appreciate your business!
I like getting my supplies from HDIS. The quality of what I get is great. The variety of what they carry is astounding. The prices are reasonable. And, customer service is outstanding. Thank you, HDIS!
By euphemia
Response from HDIS· Mar 29, 2019
Thank you for your feedback. We appreciate your business!
Terrific company, helpful and efficient. I recommend them.
By K. A. B.
Response from HDIS· Mar 29, 2019
Thank you for your feedback. We appreciate your business!
Great company with fast delivery service.
By Sandra
Response from HDIS· Mar 29, 2019
Thank you for your feedback. We appreciate your business!
the belted garments need longer "belts" straps. The button holes need to be more reinforced to prevent tearing. Other than that, your products are great. Maybe in the future you will consider a thong style undergarment, with even the thong part (between the buttocks)being absorbent not just a strap.
By Louis
Response from HDIS· Mar 29, 2019
Thank you for your feedback. A customer care representative will give you a call to discuss the best product for your needs.