Ordering online
Using the ordering system is more complicated than necessary. Should be an easy click and checkout.
By Lois
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Using the ordering system is more complicated than necessary. Should be an easy click and checkout.
By Lois
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business!
We were happy with our shipment, it was very nicely wrapped, thank you!!! PS also we got the wonderful magazine!!!
By Lucille
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business!
I love the convenience of ordering on line and avoid the embarrassment of standing in line to pay.
By Maria
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business!
I love the assurance pads however tends to curl up on the back of the pad and these are not the long either. Otherwise protects the leaks and stays secure.
By Carol P.
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call to help you find a better product for your needs.
Too expensive. The products are much less expensive in stores.
By jill234
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call to discuss ways to save money at HDIS.
Good product
By Deborah
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business!
Appreciate the quality, and variety of the 9.95 box, except for the fact that I do not wear 3X and therefore have no use for them...also with the variety and quality, I was very pleased and will have some decisions to make. I know I will order some items, but don't think I will be scheduling anything at this time for regular delivery. Thank you!
By Elizabeth
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business!
At the very least, your service is adequate. Cost is prohibitive and quality of the product is not what I was expecting.
By David
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call to discuss ways to save money at HDIS.