Very pleased with the assistance given…
Very pleased with the assistance given by Acct Rep Kerry. Know what was needed and the order was on the way same day. Am satisfied with the products ordered and will reorder soon.
By JOSEPH O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Very pleased with the assistance given by Acct Rep Kerry. Know what was needed and the order was on the way same day. Am satisfied with the products ordered and will reorder soon.
By JOSEPH O.
I like the products but can never get into my account. so now I shop somewhere else.
By Debbie
Given enough time, mistakes will happen. After years of buying from HDIS, I experienced the first shipping error. A rare issue after several years. This is when you find out how good a supplier is; not when all goes well, but when it does not. HDIS resolved this problem promptly, during the Covid crisis, and at no cost to me or argument. HDIS IS the definition of customer service. I can offer the highest recommendation for HDIS customer service.
By R from V.
Great service and prompt deliveries
By Helen
This order works very well.
By Carol
Very happy with service and product
By Maxine
I'm pleased with the speed of getting my products in the unmarked package. The price is right and products are great
By Irene P.
Good service; prompt delivery. I would recommend.
By Gail