Most times are fine.
Most of the times are fine although the sender’s address is not the same as the recipients’s address and paying info is mixed up.
By Judy L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Most of the times are fine although the sender’s address is not the same as the recipients’s address and paying info is mixed up.
By Judy L.
Package Contents Were Not Concealed.
By Gerald
Response from HDIS· Dec 12, 2019
Hello Gerald, We apologize for that experience. Our standard is to ship in plain, unmarked brown cardboard boxes. At times we may apply a sticker to cover brand markings on the package - but it is our goal to provide discreet delivery. Thank you for the opportunity to improve our process.
I have many orders From HDIS all of which were promptly delivered with high quality items
By Ralph J.
Easy to order and product came as indicated by the order.
By Robert
bought the large print playing cards for a gift, She loved them, She is almost blind, She can;t wait to play cards with her friends,
By La N.
The butterfly pad products have gotten so bad, it is terrible. I count on these products to maintain my quality of life and it is so disappointing.
By DW
Response from HDIS· Dec 12, 2019
Hello DW, I have passed along this feedback directly to the manufacturer. It is our goal to source the highest quality of products and we are aware that there is work to be done for this pad. Thank you, The HDIS team
prompt and discreeet
By FAYE
Your promptness is most helpful...and appreciated.
By Lorraine C.