Everything was quick and easy.
Everything was quick and easy, simple and I like that.
By DEIDRA H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,741 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HCD is changing how you get medical supplies, offering fast delivery, free shipping, and the best-rated service in the medical supply industry.
Home Care Delivered (hcd.com) has 3,741 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,741 approved reviews, newest moderated first
Everything was quick and easy, simple and I like that.
By DEIDRA H.
I never received my packages
By AMANDA R.
Response from Home Care Delivered· Jun 10, 2026
Hello Amanda. Thank you for bringing this to our attention. We're sorry to hear that you did not receive your package. Please contact our customer service team at 800-565-5644 with your order details so we can investigate the issue and work towards a resolution as quickly as possible.
Always receive professional and prompt service!
By RENEE W.
The delivery service is great, and the product is boxed very well. It is nice tohave the option to reorder on line. Having said that, I intentionally signed up to order on line because the calls from HCD are overwhelming, and intrusive. They call many times and also text. If I'm signed up to order online or receive texts, there is no need to keep calling to remind me. Also, when they call, you answer, and no one answers on the other end. Whether this is HCD or something else,I don't like not having the option of changing product manufacturers. The quality of a product we receive has decreased over time and I would like to try that item from another manufacturer. The only option I'm told is to change the supplier, HCD.
By MARY JANE B.
Response from Home Care Delivered· Jun 11, 2026
We appreciate your review; we are glad you are pleased with HCD’s delivery service. Based on the feedback provided, we adjusted your account so you will receive fewer calls from us but will still be able to order both online and by text without issue. HCD focuses on high quality products that help support individuals with their various conditions. We can certainly share your concerns with our sourcing team as they evaluate product quality and supplier options.
Always on time, easy to use and they're customer service is excellent
By Ann S.
Quality is amazing right on time far as delivery 5 stars ⭐️ Thank you every month
By Vernell G.
I AlWAYS run out of supplies before the new supplies arrive. HCD messages say they will arrive in 2-3days- usually 4-5 days in reality . Can this be fixed
By JANET K.
Response from Home Care Delivered· Jun 12, 2026
Thank you for taking the time to share your feedback. Our records do show your May delivery arrived within four days of shipment, while your June delivery was delivered within one day of shipment. If you need assistance in the future, please contact us at 800-565-5644. We are always happy to help.
If orders are mistakenly made, they will be fixed quickly.
By MICHELLE J.